Customer Service

Accepted Payment Methods

Our store accepts Visa, Mastercard, & Discover, American Express, as well as payment by check, money order, or Paypal. Please send paypal payments to sales@MSPmedia.net.

Our Return Policy

We want you to be delighted with your products from Mama Specific Productions! If you are not, please accept our apologies and notify us to expect the return. When we get it back, you will be fully refunded the purchase amount. If possible, please send your stuff back with a tracking number. We will accept any product for up to 90 days from the date of shipment.

Shipping

Zine subscriptions are packaged and shipped quarterly upon receipt from the printer. Individual zines, books, and other products are packed and shipped within 72 hours. We will provide you with carrier info via email when your stuff goes out.

Should you have concerns regarding your subscriptions or purchases and their expected date of arrival, please contact us via email or phone.

We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions

If you have special questions about ordering, please give us a call. You can currently reach Trula Monday through Friday, 7:30-8:30pm EST 1-5pm Saturday EST at(440)396-1963